First policy
The first policy was issued by Aksigorta in 1961.
First insurance agency
Lami Teymen opened the first Aksigorta agency in Adana in 1960s.
Beginning of bancassurance
Aksigorta issued the first insurance policy through an online connection in 1983.
Public offering of Aksigorta
Aksigorta shares were offered to the public in 1994 and the shareholder base of the Company was broadened.
Opening of the Fire and Earthquake Training Center
In 1996, Aksigorta opened the Fire and Earthquake Training Center, which was built entirely with technological infrastructure developed in Turkey.
First website
In 1996, Aksigorta’s first website was launched.
First online policy
The first online policy in Turkey was issued by Aksigorta and online connections were set up with approximately 150 agencies.
Aksigorta established the quality assurance system modeled on ISO 9001:1994 standards and was also awarded BS EN 9001:1994 Quality Standard Certification.
The certificate of authorization in the health branch
Aiming to increase diversity in its service portfolio, Aksigorta obtained a certificate of authorization for the health branch and began to issue health insurance policies in 2002, extending its line of business.
Opening of the Aksigorta Service Center
Aksigorta opened the Aksigorta Service Center providing services on a 24/7 basis in 2002.
Transition to regional management
Renewing itself constantly in line with market conditions and demand, Aksigorta shifted its management strategy from central management to regional management in 2006 through revising its business and decision-making processes.
Merger between Ak Emeklilik and Aviva Hayat ve Emeklilik
Ak Emeklilik A.Ş., a subsidiary of Aksigorta, merged with Aviva Hayat ve Emeklilik A.Ş. in 2007. The Company carried out its operations under the name AvivaSA Emeklilik ve Hayat A.Ş. following the merger.
Harmonization with new legislation
Aksigorta became the leading company on KalDer’s Turkish Customer Satisfaction List. During the same year, Tüketici Dergisi (Consumer Magazine) named Aksigorta the “Most Reliable Insurance Company for Quality” for the fourth consecutive year.
“Most Reliable Insurance Company”
Aksigorta was chosen by consumers as the “Most Reliable Insurance Company” in a research study conducted by AC Nielsen in 2009.
In a bid to achieve capital optimization and unlock the hidden value of its core insurance business, Aksigorta entered a spinoff process and transferred its participation portfolio to Sabancı Holding in 2010.
Keep Living Turkey
Hosted by the Chairman of the Board of Directors, Güler Sabancı, and managers at Sabancı Holding, Aksigorta celebrated its 50th anniversary with an event attended by members of leading circles in business and society. At this event, artists who contributed to Aksigorta’s “Risk and Trust”-themed art project were presented their awards and the “Keep Living, Turkey” project, initiated in cooperation with AKUT to raise awareness about natural disasters such as earthquakes, floods, or fires across Turkey among 5 million people in 5 years, was also introduced.
Joining forces with Ageas
Ageas, a Belgium based international insurance company, became a strategic shareholder of Aksigorta in July 2011 as Sabancı Holding, which held a 62% stake in Aksigorta at the time, sold 31% of the shares to Ageas for USD 220 million to forge a strategic alliance for Aksigorta.
Aksigorta’s new office
As of October 20, 2014, Aksigorta continues its operations at a new office, Buyaka Ofis Kuleleri, located in Ümraniye Tepeüstü.
New regional structure
Geographical coverage and the organizational structures of the new regions were determined based on criteria such as profitability, production, location, and potential. Accordingly, the Company closed 16 agencies and 3 regional bank offices and instead established 10 regional retail sales offices.
Ongoing Investments in Technology
In line with its digitalization strategy, Aksigorta launched ADA (Aksigorta Digital Assistant) – a first-of-its-kind artificial intelligence application in the sector.
Aksigorta “Goes Beyond”
Aksigorta shifted its focus from the product to the customer. Aksigorta adopted the slogan “Beyond” to communicate its primary aim of closely supporting its customers and responding to their changing needs while expanding the boundaries of the insurance industry.
WhatsApp Business
Aksigorta broke new ground in the sector with its WhatsApp Official Business Account in 2019.
60th Founding Anniversary
Aksigorta celebrated its 60th anniversary in the digital environment due to the Covid-19 pandemic.
Green Office Program
The Green Office Program, launched by Aksigorta to ensure a greener world, was completed during the year. Thanks to its exceptional results in reducing natural resource use by conservation and best practices, Aksigorta was granted Green Office certification by WWF Turkey.
Aksigorta Digital Security Platform
Aksigorta established the Digital Security Platform to prepare the society against the risks of the digital world of the future. Free online digital security trainings, informative videos and news can be found in this platform with the collaboration of Boğaziçi University.
United Nations Women’s Empowerment Principles
Aksigorta signed the United Nations Women’s Empowerment Principles (WEPS) convention as part of its ongoing efforts toward achieving gender equality.
“Beyond” Insurance Academy
Aksigorta, in cooperation with Bilgi University, conducted a 6-month intensive training program on insurance related issues. The program covered a wide range of topics, including risk engineering, tax law, digital marketing, sales techniques in the new world, and customer relations for distance selling, in addition to various products, such as health, fire, transportation, receivables and cyber insurance. At the Academy, 20 different trainings were administered to nearly 9,000 participants during the year.
Support for biodiversity from Aksigorta
Aksigorta donated 1,500 saplings to TEMA due to forest fires in the summer of 2021. In order to regain the forest quality of our damaged forests and to protect our natural habitats, forests and biodiversity, which are a part of common life, Sabancı Group commits to;
Aksigorta will also contribute to these commitments for 5 years.