| Environmental, Social and Governance (ESG) Measures | 2021 | 2020 | 2019 |
| TOTAL WATER WITHDRAWAL | 572 m3 | 774 m3 | 2,225 m3 |
| TOTAL FRESH WATER WITHDRAWAL | 572 m3 | 774 m3 | 2,225 m3 |
| TOTAL ENERGY USE | 2,020.44 (GJ) | 2,281.75 (GJ) | 3,071.95 (GJ) |
| CO2 EQUIVALENT EMISSIONS TOTAL | 654 (Ton CO2e) | 694 (Ton CO2e) | 1,166.75 (Ton CO2e) |
| CO2 EQUIVALENT EMISSIONS INDIRECT, SCOPE 3 | 23.17 (Ton CO2e) | 115 (Ton CO2e) | 254.54 (Ton CO2e) |
| STAFF TRANSPORTATION IMPACT REDUCTION | Hybrid Company Cars Replacement Plan | ||
| TOTAL WASTE | 3.6 (Tons) | 4 (Tons) | - |
| TOTAL RECYCLED WASTE | 0 | 0 | 0 |
| ENVIRONMENTAL PRODUCTS | 8 | 8 | - |
| RENEWABLE/CLEAN ENERGY PRODUCTS | 1 | 1 | - |
| GREEN BUILDINGS | WWF Green Office Certificate | - | |
| ENVIRONMENTAL PARTNERSHIPS | WWF-WEP’S | ||
| WOMEN EMPLOYEES | 51% | 50% | 49% |
| WOMEN MANAGERS | 30% | 32% | 31% |
| EMPLOYEES WITH DISABILITIES | 3% | 3% | 3% |
| TOTAL TRAINING COST (TL) | 3,000,000.00 | 2,750,000.00 | 2,100,000.00 |
| INTERNAL PROMOTION | 100% | 100% | 94% |
| TRAINING PERIOD PER EMPLOYEE | 25,000 hours | 28,000 hours | 42,000 hours |
| EMPLOYEE SATISFACTION | - | 90% | 90% |
| TOTAL DONATIONS (TL) | 13,357,056.00 | 29,800,000.00 | 20,675,000.00 |
| TURNOVER OF EMPLOYEES | 11.6% | 8.5% | 8.8% |
| CUSTOMER SATISFACTION (NPS) | 44.6% | 39% | 47% |