COOKIE POLICY

1. IN GENERAL

Aksigorta Anonim Şirketi ("Aksigorta") collects personal data through cookies on www.aksigorta.com.tr ("Website").  This Cookie Policy has been created to inform you, our users, regarding the processing of your personal data collected through cookies and third-party tools used on our Website. For detailed information on the processing of your personal data, please review  our Aksigorta Privacy Notice on the Protection of Personal Data ("Privacy Notice").

2. TYPES OF COOKIES, PURPOSES OF USE AND LEGAL BASIS

The cookies used by Aksigorta in order to provide you with a better Website usage experience do not directly identify you, the relevant cookies serve to provide you with a unique Website usage experience that allows your actions or preferences to be remembered over time.

a. What is a Cookie?

Cookies are files or information stored on your device when you visit a website from a computer, smartphone or tablet. Cookies save your actions and preferences during your visit and send this information back to the server the next time you visit. It remembers your device, ensures automatic loading of your preferences and simplifies your online experience.

b. What are the uses of cookies and what are the types of cookies?

Cookies generally serve to customise the website you visit according to your preferences and needs and to enrich your experience as a user. Thanks to cookies, anonymous data such as sessions, visits, and customer journeys can be tracked, and evaluations can be made in order to improve and develop the site architecture, content and user experience.

Cookies can be categorised under three headings; 

(a) Cookies by Duration (Session Cookies / Persistent Cookies), 

(b) Cookies by Purpose of Use (Strictly Necessary Cookies / Functional Cookies / Analytical - Performance Cookies and Advertising - Marketing Cookies); and 

(c) Cookies by Parties (First Party Cookies / Third Party Cookies).

c. What Kind of Cookies Are There on Our Website and What Are They Used For?

We use cookies to improve the content of the Website according to users and/or determine user preferences, customise our products in line with your needs, determine the demands for a specific page, improve the user experience on the Website, keep our services secure, ensure the proper functioning of various features and functions of the Website and engage in online behavioural advertising activities for our users. General information regarding cookies is presented below for the attention of users:

Cookie Categories:

Required Cookies: These cookies are not used for any marketing purposes and are necessary for the operation of the Website and cannot be switched off in our systems. These cookies are typically set in response to actions you take that constitute a request for services, such as setting your privacy preferences, logging in, or filling out forms. You can set your browser to block or notify you about these cookies, but in that case, some parts of the site may not work. These cookies do not store any information that can personally identify you.

Functional Cookies: These cookies are non-necessary cookies that allow the Website to offer richer functionality and personalisation, remember your preferences when you visit the Website and customise the Website according to the needs of the visitor. These may be placed by third-party suppliers whose services we have added to the Website. These cookies aim to provide you with a more personalised experience on our site based on your previous visits and choices. If you do not allow these cookies, certain personalisation services or even all services may not function properly. 

Marketing Cookies: These cookies may be placed by our business partners through our website. These cookies may be used and shared by these companies to build a profile of your interests and display relevant advertisements on other websites. This is based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will see targeted adverts less frequently. These cookies also have functions such as preventing the repetition of the same advertisement, ensuring that the advertisements are displayed correctly, and selecting advertisements according to the interests of visitors.

Analytical Cookies: These are cookies that collect information about the way the Website is used, the frequency and number of visits, and show how visitors navigate to the site. The purpose of using such cookies is to enhance performance by improving the functionality of the site and identifying general trend patterns. They do not contain data that can identify the visitors. For example, they show the number of error messages displayed or the most visited pages.

In light of the above information, information regarding cookies used on the Website is presented to the attention of users below. The cookies used on the Website are scanned at regular intervals and in case of changes in the cookies used, this Cookie Policy will be updated by our Company and published on the Website.

Name of Cookie

Provider

Purpose Of Use

Category

Duration of Use

Cookie Type

_hjSession_5362771

aksigorta.com.tr

These cookies holds the current session data. The cookie ensures that subsequent requests in the session window are attributed to the same session.

Analytics

30 minutes

First Party

_hjSessionUser_5362771

aksigorta.com.tr

These Hotjar cookie is set when a user first arrives at a page containing the Hotjar script. The cookie is used to persist the Hotjar User ID in the browser that is unique to that site and ensures that behaviour on subsequent visits to the same site is associated with the same user ID.

Analytics

1 Years

First Party

_ga

aksigorta.com.tr

These cookies are used by Google Analytics and record a personalised ID that is used to create statistical data on how the visitor uses the website.

Analytics

1 Years

First Party

_ga_Z5X4JNB3T5

aksigorta.com.tr

These are cookies used by Google Analytics to collect data regarding the number of times a user visits the website and the dates of their first and last visit.

Analytics

1 years

First Party

_gcl_au

aksigorta.com.tr

Google Adsense cookies that measure the conversion rate.

Marketing

90 days

First Party

IDE

doubleclick.net

It is used by DoubleClick to record and report the website user's actions after viewing or clicking on one of the advertiser's advertisements, in order to measure the effectiveness of an advertisement and to send the user the best retargeted advertisements.

Marketing

1 years

Third Party

test_cookie

.doubleclick.net

These cookie used to check whether the user's browser supports cookies.

Marketing

1 day

Third Party


d.  What are the Legal Bases for the Use of Cookies?

If strictly necessary cookies are used on the Website, these cookies are used to fulfil the information society service you have requested. Your personal data collected through these cookies are processed within the scope of subparagraphs 5/2(c) and/or 5/2(f) of the Personal Data Protection Law No. 6698, and functional cookies, analytical cookies and marketing cookies if used, are processed within the scope of subparagraph 5/1 of the relevant law. On the other hand, your personal data may be transferred to suppliers, legally authorised public institutions, private persons and third-party service providers in accordance with the legislation and limited to the purpose of realising the intended purpose shown in the table.

3.  How Can You Change Your Cookie Preferences?

You can change your preferences regarding cookies at any time by clicking the "Cookie Preferences" link on the pop-up screen on the Website. In this context, it will be sufficient to switch the buttons in the cookie management panel on or off according to your preference, click the "Save" button and refresh the page to activate your settings.

On the other hand, you can change your cookie settings and deactivate some or all cookies at any time by clicking the "Edit Cookie Settings" button on the Website.

You can also manage your cookie preferences by entering the settings of the internet browser you are using and blocking any cookies you do not want. If you choose to refuse or delete cookies, some features and services on the Website may not function properly.

Information on how to change these settings in the most commonly used browsers can be found by clicking on the links below. If you are using a different browser, please visit the settings section of your browser.

Click to manage cookie settings in Chrome.

Click to manage cookie settings in Safari.

Click to manage cookie settings in Internet Explorer.

Click to manage cookie settings in Mozilla Firefox.

4.  What are the Rights of the Data Subject?

By applying to Aksigorta, which is the Data Controller; You have the right to inquire whether your personal data is processed, request information if it has been processed, inquire about the purpose of processing your personal data and whether it is used in accordance with its purpose, inquire whether it is transferred domestically or abroad, request correction if it is incomplete or incorrectly processed, request compensation for your damage in case you suffer damage due to unlawful processing of your personal data, request its erasure or destruction.

In order to exercise your rights specified in the Law, you can send the form in our PDPL Privacy Notice, in which you will clearly specify which of your rights you want to exercise, in writing, to the address specified below by hand delivery, mail or cargo or notary public, to our registered electronic mail (KEP) address with secure electronic signature and mobile signature or to the e-mail address specified below via your e-mail address previously notified to us and registered in our system. Written applications from the data subject to our Company containing the above-mentioned requests will be responded within 30 (thirty) days. If you are acting on behalf of someone else in the matter you are requesting, you must be specially authorised and your authorisation must be documented, the application must contain identity and address information and documents certifying your identity must be attached to the application.

Title:  Aksigorta A.Ş.

MERSIS number: 0035-0003-0220-0016

E-mail: kvkk@aksigorta.com.tr

Telephone number: 0216 280 88 88

Contact Address: Poligon Cad. Buyaka 2 Sitesi, No:8 Kule:1, Kat: 0-6 Ümraniye 3477 İstanbul-Türkiye