Awards and Achievements

Best Employer in Turkey

This year, around 200 companies from 50 different sectors and 400 companies in the Turkey database were evaluated under the Kincentric Best Employer program. This competition has been held for 20 years around the world in 78 different markets. Companies that provide the best employee experience and working environment to their employees are presented with the “Kincentric Best Employer” award.

This prestigious award, which Aksigorta won for the second consecutive year, is presented based on the criteria of agility, engaging leadership and talent focus as well as employee engagement. Aksigorta embraces the principle of continuous development in all its human resources practices – from recruitment to career development, performance management to training and development opportunities. With this approach, Aksigorta aims to provide its employees with an environment where they can reach their full potential.

While implementing employee-oriented human resources practices, Aksigorta forms self-managing teams that adopt an agile work approach. Aksigorta targets becoming a connected and results-producing organization while investing in the future of its employees so they develop the skills and competencies required by today’s world.

Excellent Customer Satisfaction

In 2020, at the A.C.E. Awards held by Sikayetvar.com, the first and only platform in Turkey that measures customer satisfaction, 54 national and international brands that best manage customer experience in 30 different industries were recognized for their excellence in this area. Pushing the boundaries in the insurance sector with its customer-oriented approach, Aksigorta received the “Excellent Customer Satisfaction – Gold Award in Elementary Insurance Category A.”

Two Stevie Awards

In 2020, Aksigorta won two awards at the Stevie Awards competition for its gamified sales incentive program, Aksigorta Games, and its Sales Manager Development Program designed for sales team competency development. Aksigorta was the only company in the insurance sector to receive two awards for its human resources practices. The Stevie Awards evaluates more than 2,600 projects of companies of all sizes from 48 different countries. Aksigorta garnered the Sales Development and Coaching Program of the Year and Sales Incentive Program of the Year awards at the prestigious competition. Aksigorta aims to provide its employees with a work environment where they can develop in cooperation, stay one step ahead of the requirements of today’s fast-changing world, achieve results and realize their potential.

Best Business Development Project of the Year

Bringing the concept of artificial intelligence to the Turkish insurance industry, Aksigorta started conducting risk pricing via AI – a major development for the end user. In 2020, Aksigorta began pricing its entire individual MTPL portfolio using artificial intelligence. With this effort, Aksigorta joined the ranks of just a few companies in the world to use AI for MTPL product pricing and the first in Turkey. In recognition of its use of AI in the pricing of MTPL and MOD products, Aksigorta won the “Best Business Development Project” award at the IDC CIO Awards.

Best Remote Team

After switching to the remote working model in March, when the first coronavirus case was detected in Turkey, Aksigorta went on to establish the Customer First Team in June. This dedicated complaint resolution management and satisfaction team was founded to complement its successful digital infrastructure investments. At the 13th Turkey Call Center Awards held by IMI Conferences, Aksigorta’s Customer First Team was named the “Best Remote Team” established during the pandemic period in recognition of its successful projects and exceptional performance.

Aksigorta received the “Excellent Customer Satisfaction – Gold Award in Elementary Insurance Category A.”