Aksigorta is implementing another important social responsibility initiative in collaboration with Boğaziçi University. With the Digital Security Platform we have created, we aim to raise awareness of digital risks around the world with informative and helpful content, as well as online trainings for families and SMEs.
By using the power of technology and digitalization, Aksigorta elevates the insurance experience. ADA, our digital insurance assistant, makes life easier for employees, customers, and agents.
Aksigorta creates new generation insurance by cooperating with other brand ecosystems. In collaboration with Fiat and Vodafone, leading global brands in their respective industries, we provide special insurance solutions in line with market dynamics while enriching the lives of consumers.
Aksigorta embraced the Green Office program to ensure a greener world. With this effort, we have reduced natural resource use thanks to our conversation and energy-saving practices. We also received Green Office certification.
Aksigorta 2020 Figures
Successful Financial and
Operational Results
Aksigorta recorded a total premium production of TL 5.3 billion and market share of 8.3% at end-2020.
Corporate Profile
Customer Focus,
Digitalization and Innovation
Aksigorta transformed into an enterprise that closely supports its customers and continuously responds to their changing needs and introduced a new forward-looking dimension to the industry.
Leaving behind its 60th year in the sector, Aksigorta is taking its customer-oriented and innovative vision forward with steady steps with its experience and knowledge since the day it was founded. While placing the corporate emphasis on customer satisfaction, Aksigorta adheres to all national and international insurance laws, rules, regulations and standards in line with its vision, mission and values. The Company serves individual and corporate customers with 10 regional offices, 668 employees, 3,231 independent agencies, 715 Akbank branches, 102 brokers and near 6 thousand contracted institutions.
Management’s Assessment
A Remarkable Success Story
With the reputation of Sabancı Group and the support of Ageas; we have led the sector for 60 years thanks to our employees, customers and business partners.
Esteemed Shareholders,
When we look back at 2020, we can see that the coronavirus outbreak in China affected the entire world. Social mobility was sharply curtailed while social isolation gripped much of the globe due to the outbreak, which caused the most severe economic depression of the last century. Countries closed their borders and restricted activities in some sectors of the economy resulting in serious economic repercussion around the world. Quarantine measures led to a major decline in produc-tion, widespread loss of employment and plummeting confidence indices.
Health and Cyber Risks
2020 was a year where we became acutely aware of health risks as well as digital risks. Payment of epidemic related claims from the coronavirus outbreak triggered a sharp rise in claims in the health branch.
After a Successful Year
In parallel with its aim to achieve profitable growth, Aksigorta plans to deliver even more value to its shareholders in the future. We are committed to investing in innovation, data analytics, artificial intelligence and new technologies. Aksigorta aims to continue valuing its people, supporting its employees and agencies, and making their lives easier. We are focused on building and designing the future, as we have through these unprecedented times.
Haluk Dinçer
Chairman of the Board of Directors
Uğur Gülen
Board Member and General Manager
Sustainability Priorities
A Sustainable Business Model
Digital Security Platform, directly associated with Aksigorta’s Sustainable Development Objectives, directly serves three of Sabancı Holding’s sustainability priorities.
Maintaining sustainability areas in parallel with Sabancı Group’s priorities, Aksigorta considers digitalization, technology and innovation as important tools for sustainable development. In the age of society and business world being transformed by technology, practices like artificial intelligence and data analytics increase the efficiency of business processes, while big data allows more accurate decisions to be made. Thanks to the transforming processes through digitalization and technology, companies increase efficiency, and raise the potential for positive influence in environmental and social terms. In this context, managing data security alongside technological transformation is among the prominent risks. Technology and digitalization, while bringing numerous opportunities like competitiveness, efficiency and growth speed increase, also presents risks such as data confidentiality, data security and reliable infrastructure, which directly impact sustainable business models. Therefore, cyber security is the key component that ensures technology and digitalization contribute to the economy and the society, while establishing sustainable business models.
Aksigorta supports active participation of individuals to social and cultural life.
Main Developments in 2020
People-Oriented Services
In 2020, when all business processes and social life maintained through online services due to the outbreak, Aksigorta continued its people-oriented services through the social media.
60th Anniversary of Aksigorta
Sabancı Holding affiliate Aksigorta, a leader in the Turkish insurance industry, celebrated its 60th anniversary in the digital environment due to the coronavirus pandemic. Contributing to the sector and Turkey’s economy since 1960, Aksigorta leads the competition with an extensive portfolio of innovative and solution-oriented products and services.
Discount to Healthcare Professionals
Aksigorta gives a 15% discount to healthcare professionals, who have made great sacrifices since the start of the coronavirus outbreak in Turkey in March. The discount campaign is for motor own damage and home insurance products.
3,231 Agencies
Committed to providing support to its agencies at every opportunity, Aksigorta has recorded sig-nificant growth in its agency numbers over the last two years. Serving to extended coverage area, Aksigorta now has 3,231 agencies across Turkey.
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